Registered Scrum Course FAQ
Our community welcomes participation from organizations and dedicated individuals who actively support the vital work of nonprofits, including professional consultants, coaches, capacity-building specialists, and other service providers who support nonprofit organizations through their work.
To ensure equitable and accessible membership, supporting organizations and individual consultants, we have changed the pricing to be inclusive of all organizations. This maintains fair contributions reflective of your financial capacity, supporting the sustainability of our community resources for all members.
View the upcoming courses here.
Our specialized course curriculum is meticulously designed to support nonprofit professionals by integrating nonprofit-specific case studies and real-world examples. This approach is intended to foster a high degree of comfort and confidence, allowing participants to clearly see the direct and immediate applicability of the material within their unique organizational and mission-driven context.
It is crucial to emphasize that despite this tailored experience, the professional credential earned upon successful completion is issued directly by Scrum Inc. This means the certificate is identically recognized and respected across all industries – whether corporate, government, or nonprofit. The rigorous standards and core principles taught are universal, and the resulting credential carries the full weight and authority of the global Scrum Inc. accreditation, ensuring its value and portability in any professional environment the certificate holder chooses to pursue.
To be eligible to sit for either the Scrum Inc. Scrum Master credential exam or the Scrum Inc. Product Owner credential exam, participants must meet a mandatory attendance requirement for the instructional course. This strict attendance policy ensures that all participants have received sufficient foundational knowledge and context from the course curriculum before they are permitted to attempt the official certification assessment. Any failure to meet the minimum requirement will disqualify the candidate from taking the respective Scrum Inc. exam, irrespective of other factors like course completion or pre-existing knowledge.
Upon successful completion of the entire training course, participants should expect to receive a follow-up email containing the necessary information and a direct, personalized link to the official certification exam. This examination is administered digitally within the dedicated learning environment known as Scrum Lab, which is managed and maintained directly by Scrum, Inc. It is important to note the generous time allowance provided for candidates to prepare for and ultimately complete the exam: students are granted a full period of up to 60 calendar days from the date the email is sent to access and finalize this critical assessment. We strongly encourage participants to use this ample timeframe wisely for review and preparation.
Your course registration includes a total of two attempts to successfully pass the required examination. These two initial attempts are covered by your original registration fee.
Should you not achieve a passing score after both of the included attempts, any subsequent attempts (the third attempt and beyond) will incur an examination fee of $25 per attempt.
To be considered a successful completion of the course and to pass the examination, you are required to achieve a minimum score of 75% or higher. This score must be obtained on any one of your attempts, whether it is one of the two included attempts or a subsequent attempt requiring the additional fee. It is highly recommended that you utilize all available study materials and resources to ensure success within the initial attempts.
If you do not pass on the first attempt, we recommend reaching out to our team with your answers so we can discuss the questions to help you feel more confident in the second attempt.
Yes! We offer completely customized delivery options for our Registered Scrum Master and Registered Product Owner training courses.
Instead of a one-size-fits-all approach, we work with your team to adapt the content, duration, and delivery method to perfectly align with your specific organizational goals and skill gaps. This ensures the training is maximally relevant and immediately actionable.
Key Customization Areas:
- Content Focus: Emphasize specific modules (e.g., advanced sourcing, stakeholder management, analytics).
- Format: Choose from intensive in-person, flexible virtual, or blended learning.
- Case Studies: Integrate real-world examples from your industry or organization.
- Scheduling: Schedule the training to minimize disruption to your operations.
Schedule a consultation call with our dedicated team today. We will conduct a needs assessment, discuss your requirements, and develop a personalized training plan and quote. Start empowering your team now.
Yes! We recognize the unique challenges in the nonprofit sector and have tailored our offerings to meet your needs.
Our core offering is the Scrum Basics for Nonprofits Webinar, a concise and impactful 1-hour virtual session covering the foundational Scrum framework (roles, events, and artifacts) as applied to nonprofit operations like grant management and volunteer coordination. You can download the recording here.
We also offer multiple deep-dive webinars focused on specific topics to help you learn more about the topics you would like to explore.
Explore and sign up for all scheduled options through our main Trainings page.
Additionally, we offer customized training and coaching programs tailored to your organization’s specific structure, budget, and mission. Contact our team today to discuss how we can help your nonprofit increase efficiency and deliver more value.
Absolutely! Scrum for one is a highly effective framework for improving personal productivity and work quality, viable for independent consultants, freelancers, and experts in larger organizations—anyone operating as a “team of one.”
The power of adapting Scrum to individual work lies in establishing structure, transparency, and continuous improvement (empiricism) in your personal workflow. By defining a “Product Goal,” maintaining a prioritized “Product Backlog,” and setting “Sprint Goals” for short, focused “Sprints,” you gain clarity and focus. This process helps you:
- Prioritize Ruthlessly: Focus on the highest-impact work by ranking items in the backlog.
- Increase Predictability: Develop a better understanding of your capacity and provide more reliable estimates.
- Ensure Quality and Learning: Use the “Sprint Review” to check work and the “Sprint Retrospective” to continuously improve personal processes and skills.
In short, Scrum provides a lightweight, flexible structure to turn a solitary effort into a highly organized and continuously optimized professional operation.
You can view a case study on a team of one from Jax Gitz here.
A significant difference in our approach lies in the depth and specificity of the examples we integrate into the class curriculum. Rather than relying on generic or corporate scenarios, we prioritize the utilization of an extensive library of real-world nonprofit case studies. This means that throughout the entire class, you will be consistently presented with practical illustrations of the Scrum framework—including its principles, roles, and artifacts—as they have been successfully implemented and customized within a diverse range of nonprofit organizations.
These case studies are carefully selected to showcase the framework’s adaptability across various nonprofit settings, such as small grassroots charities, large international NGOs, educational foundations, arts organizations, and social service agencies. By focusing specifically on the challenges, resource constraints, and unique mission-driven environments of the nonprofit sector, you gain a clear, relevant, and highly actionable understanding of how to apply Scrum effectively to manage projects like fundraising campaigns, volunteer coordination, program development, and donor management. This focus ensures that the examples you see are directly applicable to the issues and opportunities you face in your own work.
The credential is valid for 1 year and requires annual renewal to maintain its active status. This renewal involves two main requirements: the payment of an annual fee and the successful completion of a mandatory 30-question, multiple-choice examination. This assessment is administered online and must be passed each year to ensure continued certification, confirming that the holder remains current with the necessary knowledge and standards.
When you take the Registered course with us, we give you the opportunity to come back and attend the course again free of charge before you take the exam if you are looking for a refresher.
We typically have 6-10 participants to keep the cohort small and interactive.
To ensure all administrative tasks are completed and materials can be prepared in a timely manner for all participants, registration for the event or course will officially close 24 hours prior to the commencement of the first day. Prospective attendees are strongly encouraged to register well in advance of this cutoff point, as there is a small amount of prework that we suggest you complete prior to the course.
The fundamental difference between the Registered and Certified Scrum courses lies in their audience and organizational backing.
Our Registered course, backed by Scrum Inc. (Jeff Sutherland), focuses uniquely on the nonprofit sector, tailoring the core principles to mission-driven organizations. In contrast, the Certified course, offered by Scrum.org (Ken Schwaber), is predominantly IT-based and designed for technology and software development teams, emphasizing standardized assessment and strict adherence to the official Scrum Guide.
Despite these differences in focus and backing, both courses teach the exact same core Scrum fundamentals, including the roles, events, and artifacts. The variation is primarily in the application and examples used to illustrate these universal principles.
We have changed our pricing to be inclusive of everyone, offering early-bird pricing and then just-in-time pricing.
We recognize that selecting the right project management software is an important decision for any team adopting Agile methodologies. While we maintain a neutral stance and do not officially endorse any single specific commercial tool, our team has hands-on experience with a variety of platforms.
Our approach focuses on the principles and practices of Agile rather than strict adherence to a particular tool. However, for practical training and implementation guidance, we incorporate a “field trip” and best-practice use cases for several tools that our team has utilized successfully internally and on client projects.
These tools include popular options like Atlassian’s Jira, ClickUp, Trello, and Asana. We are comfortable providing insights into the strengths and weaknesses of each platform, covering various aspects.
We offer a recorded Credential Informational Session that you can download for free. In this FREE session our Registered Scrum Trainer Diane H Leonard, GPC, RST will walk you through why to pursue your Scrum Credential, the learning objectives of Scrum Master and Product Owner, and nonprofit case studies to help you understand how it can work in your nonprofit.
Receive the 30 minute recording
We also offer a free brief questionnaire that helps guide you to which course would fit your way of thinking best