Scrum Master Credential

Scrum is a lightweight framework that helps people, teams and organizations generate value through adaptive solutions for complex problems.

In a nutshell, Scrum requires a Scrum Master to foster an environment where:

A Product Owner orders the work for a complex problem into a Product Backlog.

The Scrum Team turns a selection of the work into an Increment of value during a Sprint.

The Scrum Team and its stakeholders inspect the results and adjust for the next Sprint.


Scrum is simple. Try it as is and determine if its philosophy, theory, and structure help to achieve goals and create value. The Scrum framework is purposefully incomplete, only defining the parts required to implement Scrum theory. Scrum is built upon by the collective intelligence of the people using it. Rather than provide people with detailed instructions, the rules of Scrum guide their relationships and interactions.

This course is credentialed by the Agile Education Program powered by Scrum Inc.

Successful use of Scrum depends on people becoming more proficient in living five values:

Commitment, Focus, Openness, Respect, and Courage

The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization.

The Scrum Master is accountable for the Scrum Team’s effectiveness. They do this by enabling the Scrum Team to improve its practices, within the Scrum framework.

Scrum Masters are true leaders who serve the Scrum Team and the larger organization.

Who should attend the Scrum Master course?

  • Any nonprofit professional that wants to lead by serving their team, even if they are a nonprofit professional that  is a “team of one.” 
  • This could mean everyone from nonprofit CEOs to Directors of Development to Grant Professionals to Office Managers!

The Scrum Master serves the Scrum Team in several ways, including:

  • Coaching the team members in self-management and cross-functionality;
  • Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done;
  • Causing the removal of impediments to the Scrum Team’s progress; and,
  • Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox.

The Scrum Master serves the Product Owner in several ways, including:

  • Helping find techniques for effective Product Goal definition and Product Backlog management;
  • Helping the Scrum Team understand the need for clear and concise Product Backlog items;
  • Helping establish empirical product planning for a complex environment; and,
  • Facilitating stakeholder collaboration as requested or needed.

The Scrum Master serves the organization in several ways, including:

  • Leading, training, and coaching the organization in its Scrum adoption;
  • Planning and advising Scrum implementations within the organization;
  • Helping employees and stakeholders understand and enact an empirical approach for complex work; and,
  • Removing barriers between stakeholders and Scrum Teams.

“Diane taught a thorough course that covered all aspects of becoming a LSM. She allowed enough time for questions and group work which is impressive in a virtual setting.”

-Scrum Master Attendee

About the Scrum Master by Scrum Inc. for Nonprofits Course 

In this course, we’ll share the co-creater of Scrum, Dr. Jeff Sutherland’s insights and strategies from decades of success training people to become high-performing Scrum Masters and Scrum teams in businesses around the globe. Through a combination of lectures, hands-on exercises, and review of real-world case studies of nonprofit organizations, you will experience first-hand the impact of the Scrum framework and the importance of the Scrum Master role.

With the help of your instructor, you will walk away with the ability to know how to implement the Scrum framework in your nonprofit organization and how such an implementation will accelerate the speed and value of any project for increasing the speed at which you achieve your organization’s mission.

Who you are as a nonprofit organization, who you serve, what you offer stays the same. The way in which you approach planning your work, engaging with your stakeholders, and developing and iterating your programs and services is what will change as a result of adopting the Scrum framework in your organization.

Utilizing the Scrum framework in your nonprofit organization will significantly improve your way of doing work whether your team is focused on fundraising events and grant writing, program design and implementation, or organizational management and strategic planning.


“Diane was a superbly knowledgeable and talented instructor who clearly has a master level knowledge base. I feel very confident in my abilities to newly acquired knowledge to apply the principles of scrum and agile in future endeavors. I would absolutely look to take future classes and events with Diane.”

-Scrum Master Attendee

By the end of this course, students will be able to:

  • Explain that Scrum is a lightweight framework that can be applied in any industry and domain; yet, while Scrum is adaptable to different contexts, the core framework remains the same across implementations.
  • Recognize that having different interpretations of Scrum across teams will present significant challenges when scaling a Scrum implementation.
  • Explain the value of agility over traditional project management in today’s rapidly changing marketplace.
  • List the five Scrum values and explain how they relate to one another.
  • Relate hands-on experience with iterative development to their own working context.
  • Express the value of sharing learnings and insights across teams.
  • Successfully run the 5 Scrum events.
  • Implement the Scrum patterns that will work best with your nonprofit.
  • Access and complete the Scrum Master exam.
  • Download their Scrum Master Credential (upon successful completion of the exam).
  • State the renewal process.

This training is for all levels of Scrum experience. There are no prerequisites.

This course is credentialed by the Agile Education Program powered by Scrum Inc.™

Benefits of Scrum Master Certification:

  • Highly regarded, industry-recognized credential
  • Sets you apart as a leader with proven expertise
  • Most popular Agile framework in use
  • Stay relevant in today’s job market
  • Spearhead increased productivity and deliverables
  • Improve team management and collaboration
  • Cultivate a healthier work environment

The Scrum Inc. Scrum Master curriculum was developed by the co-creator of Scrum, Dr. Jeff Sutherland. This course goes beyond the basics of Scrum and the Scrum Master role.

About the Scrum Master Exam & Credential

Students who complete a Scrum Master training comprised of at least 14 hours of live instruction time covering all Learning Objectives with a Scrum Inc. Scrum Trainer are eligible to take the Scrum Master exam. Students who pass the exam will earn their Scrum Master credential.

The Scrum Master credential formally recognizes your knowledge of lean principles, Scrum Master techniques, patterns of high-performing teams, and how the Scrum Master role scales in an organization.

The Scrum Master credential is the only Scrum Master credential endorsed by Jeff Sutherland, co-creator of Scrum and inventor of Scrum@Scale. The Scrum Master credential will make you stand out to employers, stakeholders, and peers.

This training is for all levels of Scrum experience.


“Diane is an energetic and engaging trainer. She is conscious of everyone’s abilities and socially aware. Her sessions were well-paced and informative. I enjoyed her real-life examples and case studies and there was ample time to work in groups and individually. Remote classes and learning can be hard, Diane makes it look seamless. “

-Scrum Master Attendee

Scrum pillars of transparency, inspection, and adaptation come to life building trust.

The Scrum Inc. Scrum Master credential is a distinguished designation highlighting individuals who can systematically implement Scrum in a way that drives immediate business results while simultaneously accelerating personal and team performance.

This course is credentialed by the Agile Education Program powered by Scrum Inc.

Are you interested in the Product Owner course also?

We offer a 3-day private intensive course combining the  Scrum Master and Product Owner trainings. 

Ask us how. 

Scrum has been a game-changer for Encore. This is an amazing opportunity to discover the difference it can make for your organization. Thanks to DH Leonard Consulting & Grant Writing Services, LLC for introducing us to the concept and encouraging our implementation efforts!
Shelly Loethen
President & CEO | Encore Institute
Diane was great! Loved her teaching style and the opportunities to ask questions and engage in dialogue. The course set up made sense and flowed nicely. I definitely plan to do future training with her.
Dara Madigan
Consultant/Grant Writer
I found the course to be well structured, well paced, and a good blend of general concepts coupled with practical application.
This was a great course that applied SCRUM to a variety of different nonprofit scenarios from grants, to projects, to products to help everyone in the class who has different roles and experiences.
Maggie Perry
Grant Consultant
"What did Diane Leonard do well? She engaged the class in an educational experience. It wasn't a lecture class. We were immersed in Scrum with discussions, examples, exercises, and technology. It was wonderful! "
Scrum Master Attendee
I'm really grateful for your practice in this space. There are all sorts of reasons there's a mental barrier Non-Profits will face (and we have faced it) when training in Scrum using resources that aren't "translated" - but while also holding fast and resisting the impulse to change all the language and doing "scrum-butt". Thank you.
Alastair Jarvis
Leadership Team / VP
I thoroughly enjoyed the many components (lecture, interactive activities, case studies, real life application exercises, etc.) of the course and feel that this was essential to my understanding of the material.
TyKeidra Young
Scrum Master, American Forest Foundation