Handling Interruptions in Your Nonprofit





  1. stop the continuous progress of (an activity or process).

It happens to the best of teams and the most diligent of nonprofit professionals…

You have a plan for the week, or a plan for the day, and THEN…

  • An email comes from a grantmaker who wants a new summary document tomorrow to take to this week’s board meeting.
  • The phone rings, and it is a crisis call from a client needing emergency assistance with housing and basic need support.
  • A Slack message drops requesting you to completely redo the annual gala sponsor booklet TODAY so it can still go to the printer on time.

These are all real world things that happen to nonprofit professionals every day but do not need to derail the other planned work that needs to be accomplished. Nor do they need to be things that cause you (or your teammates) to do heroic acts.

In this 30-minute free webinar, we will focus on three learning objectives:

  • How to plan and commit to work based on your team’s capacity and past performance;
  • How to plan for the interruptions that will come your team’s way; and
  • How to prioritize the interruptions that your team will face.

Create Twice the Impact at a Sustainable Pace

Diane H. Leonard,

Diane Leonard is a Registered Scrum Trainer, Registered Scrum Master, Registered Product Owner, and Scrum@Scale Practitioner credentialed by the Agile Education Program powered by Scrum Inc.

Diane is also a Grant Professional Certified (GPC) and Approved Trainer of the Grant Professionals Association along with a Certified Virtual Trainer through espeakers. 

Diane’s passion for building capacity in nonprofit organizations is the link between her early career work  as a grantmaker and now as a nonprofit consultant. Diane and her team at DH Leonard Consulting & Grant Writing Services have secured more than $99 million dollars since 2006 in competitive grant awards for their clients. The team began utilizing the Scrum framework in 2016 both to run their own teams, and also to help their nonprofit clients improve their grant seeking processes and overall operations efficiency. As a result of adopting Scrum, the daily operations and efficiency of the DH Leonard Consulting team has significantly improved and more importantly, their nonprofit clients that are engaged in the Scrum framework have seen an increase in their success percentage for applications as well as overall dollars awarded.

When not working with her team on improving the capacity of nonprofit organizations, Diane can be found in the 1000 Islands, out for a run, or drinking a strong cup of coffee.